Terms of Service

Quotes, appointments, and services

The public website does not currently accept online quote submissions or photo uploads. You may contact us by phone or email to discuss a quote. We confirm the scope of work and price before work begins.

Asking for or discussing a quote does not reserve an appointment. Staff reviews your request, contacts you about pricing, and personally schedules service only after you accept the quote. Appointments are subject to availability and are not confirmed until Pure Coast confirms them with you.

Cleaning results, drying times, and stain removal vary by material, construction, condition, access, and prior treatment.

SMS messaging terms

If you choose text as your preferred reply method and actively agree to quote-related contact, you consent to receive text messages only about that quote request.

Choosing text is optional and is not required to request or purchase service. If you later accept a quote, any scheduling, service-reminder, or support messages are handled separately as part of that customer relationship. Message frequency depends on the quote conversation. Message and data rates may apply.

Pure Coast does not currently request marketing SMS consent through this website. Quote and service-message consent is not marketing consent and will not be used to send promotions. If marketing texts are offered in the future, they will require a separate, optional consent that is unchecked by default and is not required to request or purchase service.

STOP — unsubscribe

Reply STOP to any Pure Coast text message to revoke consent and stop future SMS messages. You may also reply CANCEL, END, QUIT, or UNSUBSCRIBE. We may send one final message confirming your opt-out.

HELP — support

Reply HELP for help. You may also email info@purecoastupholstery.com or call or text 656-205-1928.

START or UNSTOP — resubscribe

After opting out, contact us if you want to receive text messages about a quote again. Any future marketing program will require separate consent before promotional messages begin or resume.

Message frequency depends on the quote conversation. Message and data rates may apply.

Carrier and delivery terms

Mobile carriers are not liable for delayed or undelivered messages. Message availability may depend on your carrier and device. You are responsible for charges imposed by your mobile provider.

Privacy

Our Privacy Policy explains how we handle information, including SMS opt-in data. We do not sell or share mobile information or SMS consent with third parties or affiliates for marketing or promotional purposes.

Cancellations and access

Please provide reasonable notice if you need to reschedule or cancel a confirmed appointment. You are responsible for providing safe access to the service location and identifying delicate materials, prior damage, or other relevant conditions before work begins.

Limitation of liability

To the extent permitted by law, Pure Coast is not liable for indirect, incidental, or consequential damages. Nothing in these terms limits rights that cannot legally be limited.

Changes and governing law

We may update these terms from time to time. California law governs these terms, without regard to conflict-of-law rules.

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